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LET’S TALK

How to Check user Journey in GA4​?

Written by: 

Sumi Rauf

Fact Checked By:  

Siddharth Jain

Published: 

27/05/2025

Last Updated: 

31/05/2025

Discovering user behavior on your website assists in optimizing the user experience and enhancing conversions. GA4 has powerful features to analyze the user journey. This article focuses on how to check user journeys in GA4, along with using the features that can provide action-oriented insights.

Table of Contents

Toggle
  • Introduction to User Journey in GA4
  • Use Path Exploration
    • Step 1: Access Path Exploration
    • Step 2: Set the Starting Point
    • Step 3: Analyze the Path
    • 3. Leverage Funnel Exploration
  • Trials And The Conversion Rate Of The User Journey1
  • User Explorer for Individual Analysis
  • Purchase Journey Report Monitoring
  • Customizing Reports to a Targeted Need
  • Why GA4 is Better for Tracking User Journeys
  • Use Cases: Why You Ought to Master How to Check User Journey in GA4
    • A. Enhanced Landing Page Performance
    • B. Tunesemarketing Campaigns
    • C. Identifying Drop-Off Points
  • Tips to Get the Most Out of User Journey Tracking in GA4
    • Define Your Goals Clearly
    • Use Custom Dimensions
    • Regularly Audit Your GA4 Setup
  • Tag Your Campaigns Correctly
    • Work with Experts
  • How GA4 Is Beneficial to Different Industries
  • GA4 Integrated with Other Tools
  • Common Pits to Avoid in GA4 User Journey Analysis
  • Final Thoughts: Becoming a Master of How to Check User Journey in GA4
  • FAQs

Introduction to User Journey in GA4

Before venturing into the nitty-gritty, it is crucial to understand what a user journey is: the pathway that leads a visitor around your website from the very first landing page to finally converting. GA4 supplies tools to draw these paths for the users as well as analyze them so that users can understand behavior and pinpoint areas to improve. 

Use Path Exploration

The other primary tool to examine journeys is Path Exploration.

Step 1: Access Path Exploration

While in GA4, navigate to the Explore section, select Path Exploration. 

Step 2: Set the Starting Point

Choose your “starting point,” or a specific page or event on which to focus your analysis. 

Step 3: Analyze the Path

GA4 will then provide a tree graph where the root node is your chosen event and user steps after the starting point. By viewing this, we can identify frequent navigation flows and potential drop-off points. 

3. Leverage Funnel Exploration

Funnel Exploration allows you to pick specific steps in a user journey and analyze how users move through these steps.

Trials And The Conversion Rate Of The User Journey1

Creating a Funnel: The steps to be followed in the conversion journey are selected under “Funnel Exploration” in the “Explore” section.

396. The Drop-off Analysis: GA4 visually and numerically displays how many users went through every different step and where they dropped off, so that one can assess the various bottlenecks.

User Explorer for Individual Analysis

User Explorer provides the analysis of individual user journeys to obtain granular detail.

Accessing User Explorer: Navigate to “Explore” and select “User Explorer.”

Analyzing User Behavior: A fine timeline of each user’s interactions is available in tagging renegades who indulge in behaviors and patterns.

Purchase Journey Report Monitoring

For e-commerce websites, Purchase Journey reports provide insight into the steps users go through after product viewing to purchase.

Accessing the Report: Go to “Reports” > “Monetization” > “Purchase Journey.”

Analyzing the Funnel: This report keeps track of how many users drop off between each step in the purchase process so that they can improve on it.

Customizing Reports to a Targeted Need

GA4’s flexibility allows building a set of custom reports in a way that fits their business needs.

Creating Custom Reports: Use the “Explore” to make reports for specific events, user segments, or periods.

Applying Segments: Define segments of users based on behavior, demography, or other criteria to analyze the groups specifically.

Why GA4 is Better for Tracking User Journeys

The most important reason why marketers want to know how to check user journey in GA4 is that GA4’s event-based data model has been designed for today’s cross-device, cross-platform world. Here’s why GA4 is a game-changer:

  • Event-based tracking: Every touch (click, scroll, form submit, etc.) is an event.
  • User-focused data: More focus on user lifecycle and behavior.
  • Cross-device & cross-platform: Unified view of web and app data.
  • Machine learning insights: Predictive metrics for decision-making.

They all add up to making GA4 the best choice when you care about knowing your users across all touchpoints.

Use Cases: Why You Ought to Master How to Check User Journey in GA4

Here are some real-life examples where knowing how to check user journey in GA4 is worth its weight in gold:

A. Enhanced Landing Page Performance

By checking path reports, you can be aware of what landing pages are registering high engagement or high bounce rates. Then, hire a responsive website development services provider for better load time and UX.

B. Tunesemarketing Campaigns

Monitor the user path from campaign source to conversion. This will come in handy for companies that are investing money in LinkedIn marketing services, as lead nurturing occurs more slowly.

C. Identifying Drop-Off Points

You can see precisely where users are falling off with Funnel Exploration. This helps Website maintenance services teams immediately repair broken links or forms.

Make Smarter Decisions – Learn How GA4 Reveals User Behavior

Tips to Get the Most Out of User Journey Tracking in GA4

Mastering measuring user journey in GA4 requires a few best practices:

Define Your Goals Clearly

Always set up goals or conversion events. Without these, you are not able to achieve success.

Use Custom Dimensions

These enable you to segment user behavior beyond typical dimensions.

Regularly Audit Your GA4 Setup

Use a comprehensive Google Analytics audit checklist to double-check everything is tracking as intended.

Tag Your Campaigns Correctly

Use UTM parameters and integrate with platforms such as Google Ads and Search Console for deeper insights.

Work with Experts

All of this can be too much to cope with, so work with a Google Analytics consultant who will implement everything in the best possible way.

How GA4 Is Beneficial to Different Industries

If you operate a travel website development company, for example, having the ability to track user flow allows you to see which are the most appealing destinations are, how visitors are filling out booking forms, and where they’re dropping off.

Alternatively, B2B or ecommerce sites can leverage GA4 for:

  • Product recommendations personalization
  • Content customization based on user behavior
  • Abandoned carters re-engagement

This kind of understanding was much more difficult to deliver with Universal Analytics, but is very much at the heart of how to check user journey in GA4 today.

GA4 Integrated with Other Tools

GA4 sings beautifully when combined with other tools in your tech stack. Some suggested integrations are:

  • Google Tag Manager for custom (Google Tag Management consulting services sponsored) tracking
  • BigQuery for warehousing and analytics data at the level of advanced
  • Google Ads for measuring ROI in campaigns
  • Offline conversion tracking using CRM Tools

The integration gives your marketing and analytics department a complete 360-degree view of the user journey.

Common Pits to Avoid in GA4 User Journey Analysis

Even with your capacity to analyze user journey in GA4, avoid the following common pitfalls:

  • Not setting up core events (leaving out valuable information)
  • Ignoring cross-device activity (ends up with fragmented data)
  • Not planning for data retention (GA4 automatically stores data for 2 months by default)
  • Failure to link Google Ads or Search Console (leaves out valuable acquisition data)

Best practice is to conduct a bi-monthly audit using a thorough Google Analytics Audit Checklist to be sure that your setup is in good shape.

Ready to Decode Your User Journey? Start Tracking with GA4 Now

Final Thoughts: Becoming a Master of How to Check User Journey in GA4

In a world of increasingly complex user behavior, getting to know how to check user journey in GA4 is no longer an option—it’s a requirement. Whether you’re operating an eCommerce website at scale or a boutique Travel website development agency, GA4 provides the tools you require to know, understand, and improve.

From Path Exploration to Funnel Analysis, mastering the art of how to validate user journey in GA4 can catapult your digital strategy to the next level. And if you’re not sure where to begin, then outsource a Google Analytics Consultant or partner with a b2b web design agency that’s a GA4 implementation expert.

Remember, numbers only matter if they drive action. Use the information you gather to improve the user experience, increase conversions, and make smarter marketing decisions.

FAQs

How to check user journey in GA4?

To view the user journey in GA4, navigate to the Explore and use the Path Exploration report. With this, you will get to view the flow of user experiences (events, page visits, conversions) from a given point. Given a stated starting page or event, you get to monitor the paths users travel within your site or application.

If you would like to get a complete understanding of how to track user journey in GA4, employ Path Exploration as well as Funnel Exploration and User Explorer reports to have aggregated as well as individual-level insight.

How to track the user journey?

To monitor user flow, particularly in GA4, you should have proper event tracking. GA4 tracks certain events automatically (such as pageviews, clicks, and scrolls), but you can also arrange for extra custom events for some user actions with Google Tag Manager.

Having done this, visit the Explore tab in GA4 and utilize functions such as:

  • Path Exploration to see navigation paths
  • Funnel Exploration to see conversion steps and drop-offs
  • User Explorer to see user behavior in isolation

This is the crux of how to check user journey in GA4, so you can see the way users interact between sessions and touchpoints.

How do I test my GA4 events?

To test your GA4 events:

  • Go to Reports > Engagement > Events
  • You will get a list of automatically collected and custom events

Click on any event to open extra information, such as the number of users, events, and event parameters

To see live events, you can also go to Admin > DebugView if testing a live/staging environment. It’s helpful to get used to your events as part of getting used to the user journey check in GA4, because events form the backbone of GA4’s data model.

Where do I see user flow in GA4?

To see user flow in GA4, use the Path Exploration feature in the Explore area:

  • Select a starting point (like page view or custom event)
  • Observe the sequence of events or pages the user goes through
  • Apply filters or segments to personalize the path view

This is a replacement for the previous “User Flow” report in Universal Analytics and is a more flexible, more detailed component of how to verify user journey in GA4.

How do you validate a user journey?

To properly test the user journey in GA4:

  • Fire events for some of these interactions through Google Tag Manager
  • Open up your site and navigate the test actions
  • Verify DebugView in GA4 to confirm your events are firing properly
  • Utilize Path Exploration and Funnel Exploration to ensure the journey data is correct
  • Monitor events in Real-time reports as well

Testing ensures event setup accuracy, essential for anyone learning to verify user journey in GA4 and who will need to be able to rely on clean, stable data.

Sumi Rauf

Sumi Rauf is a seasoned digital marketing expert and the creative mind behind Digitalocus. With years of experience in SEO, analytics, and content strategy, Sumi specializes in helping businesses grow through innovative and data-driven solutions. Passionate about staying ahead of industry trends, Sumi is dedicated to delivering results that matter. When not optimizing digital campaigns, Sumi enjoys sharing insights on the latest developments in digital marketing.


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